Telemedicine trial enhances site medical support

Esso Australia's Medicine and Occupational Health (MOH) team are utilising the latest technology to provide telemedicine support to sites as part of a new trial program.

News

Telemedicine trial enhances site medical support

The telehealth program, run with The University of Queensland’s (UQ) Centre for Online Health, has been trialled at Longford Plants over the past few months and is expected to be rolled out to other sites such as offshore platforms over the next six months.

MOH Manager Dr. Marcus Hirschfield said that the telemedicine trial, part of a global ExxonMobil pilot project, has been successful in its objective to better meet patient and business needs.

“During the trial, the telemedicine technology has enabled a physician to support nurses in treatment of minor injuries and illnesses at Longford Plants in a secure and confidential way.

“We’ve had a great deal of positive feedback from participants. Our employees would have previously consulted us via the phone and sent in pictures, and any video use was minimal and ad-hoc. Now, we have dedicated telemedicine equipment and spaces, and staff feel like they’re having a face-to-face consultation.

“Our trial evaluation has shown that telemedicine gives us the opportunity to build a stronger rapport with patients, providing greater quality of service to the business overall,” he said.

Image Photo — Dr. Nathan Pastor and Dr. Marcus Hirschfield.
Photo — Dr. Nathan Pastor and Dr. Marcus Hirschfield.

Occupational Physician Dr. Nathan Pastor said that the new telemedicine system runs through a Skype-based system, is not recorded and is now established and ready for wider use.

“Phase two will involve integrating one of our staffed offshore platforms in Bass Strait into the telehealth services. At this location, offshore crew will be supported by Melbourne-based ExxonMobil medical and/or Longford-based nursing staff.

“This technology has the potential to extend our current hours of cover by supplying physician support to First Aiders and lowering risk through reducing potentially unnecessary medical evacuations from offshore platforms,” he said.

Dr. Hirschfield said the success of the trial represented a real team effort.

“The Production, EMIT and SSHE teams have all had a big impact on progressing this project through to fruition. We will continue to regularly assess the use of the telehealth service, as well as the quality, reliability and organisational impact of telemedicine, as we progress the program.

“I congratulate all involved and I see much potential for further development and use of this technology to improve health outcomes for our workforce,” he finished.

Related content

Esso's aircraft stuns at the Sale ANZAC Weekend Airshow

An Esso Australia helicopter featured in a line-up of impressive aircrafts over the long weekend

Esso news Article

Offshore Wellness Initiative targets health and wellbeing across the Gippsland Basin

120 participants across offshore receive tailored programs to support their physical and mental health 

Esso news Article

Foodbank Victoria Farms to Families

Pop-up market a success in Sale thanks to Esso Australia employees!

Esso news Article

Kiteboard for Life Australia visits the team at LIP

Maintaining a positive mindset and prioritising mental health in the workplace

Esso news Article

Esso supports the Sale Music Festival

Sun shines for the free, family friendly event over the Labour day weekend

Esso news Article

More apprentices kick start their careers with Esso Australia

Esso Australia welcomes eight new apprentices to the team across the Longford and Long Island Point plants

Esso news Article